Kobe Watercolor Phone Case

Shipping Information

Orders are processed within 3 - 7 working days. Working days are Monday to Friday excluding holidays.

Processing is printing and packaging the product so they are ready to ship out.

Orders submitted prior to 2 P.M US ET will begin processing the same business day

Orders submitted after 2 P.M. US ET will begin processing the next business day

When Will I Receive My Package?

U.S Orders:

• Standard Shipping 3 - 5 Working days after fulfillment

Canada and U.K Orders

• Standard shipping 4 - 10 working days after fulfillment

International Orders

• Estimated delivery for International orders is normally around 7 - 15 working days from the day of the fulfillment

** In Certain situations International orders can take up to 3 - 4 weeks to arrive once shipped depending on your countries customs policy. International orders tracking details is only available until it leaves U.S , Canada or U.K. Once your package leaves the following countries tracking information will not be available.

Please make sure you fill out all the shipping information properly to avoid any delays in shipping times.

Returns

We will only accept returns under the following conditions

• Returns must be received within 30 days of purchase
• Returns must be unworn and in new and resaleable condition

If you have questions about returns please contact us at info@hoopmerch.com

Exchange

If you ordered the wrong size we can replace the item as long as the replacement size is one size bigger or smaller.

In the event an item is not available for an exchange we will issue a refund.

Sale Items

Sale items are not eligible for Returns, Exchange or Refunds

Refunds

We only accept refund request under the following conditions

• Printing Error e.g burns on the shirt. You must provide evidence such as photos or videos before the refund can be processed
• Parcel took longer than 30 business days to arrive

if you have any questions contact us at info@hoopmerch.com