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Returns Policy

Sale items

All sale items not available for returns or exchanges


Returns and Refunds

Since all of our apparel are Printed on Order We will only accept returns and refunds under the following conditions: 

  • Error in printing of the Shirts / Sweatshirts and Hoodies ( e.g Faded print, burnt areas )
  • Shirts damaged ( e.g stitching )
  • Ordered the wrong size

If you have any questions please contact us at info@hoopmerch.com or message us on our Facebook page


Exchange

If you ordered the wrong size we can replace the shirt once as long as it is one size bigger or smaller the original item that you purchased.

If you need a much larger size, unfortunately, you would need to purchase a new one.